Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
What information do we collect?
We collect information from you when you register on our site, place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, email address, mailing address, phone number or payment information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs)
To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Your Consent
By using our site, you consent to our privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.
Return Policy
At MOSCO we take great pride in the quality of our products. Upon receipt, please inspect your package and if you are not 100% satisfied, please contact us at +91 9815012548/ +91 8360340775 or email us at info@moscopolishes.com.
Damaged Package Received
If you have received a package that is damaged due to shipping, please call customer service at +91 9815012548/ +91 8360340775 or send an email at info@moscopolishes.com. Prior to shipping out a replacement (s) order for damages incurred during transit time, we kindly request a picture of the package and its contents received to be sent to us via email. We will gladly ship out a replacement order to you as soon as possible.
Refund/Replacement
If within 4 business days, you are dissatisfied with your order, you may contact us to discuss obtaining either a replacement or refund for the product value. Refunds and replacements will only be issued if the purchase was made directly through MOSCO Website. If you purchased your product at a retail store or another online partner, you will need to contact them directly to either exchange the product(s) or to obtain a refund.
Customer Service
We value you as our customer and look forward to hearing from you! For assistance with questions, comments, or concerns please call us at +91 9815012548/ +91 8360340775 or send an email at info@moscopolishes.com.
Cancellation Policy
For Cancellations, please contact us either by calling on +91 9815012548/ +91 8360340775 or by writing at info@moscopolishes.com.
Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Contacting Us
If there are any questions regarding this privacy policy you may contact us by calling at +91 9815012548/ +91 8360340775 or by writing at info@moscopolishes.com.
Address
SCO 54, 2nd Floor, Sec 82, JLPL, Airport Road, Mohali